Shipping policy

Shipping & Delivery Policy

Thank you for shopping with us. To ensure a smooth delivery experience, please review our shipping guidelines below.

📦 Processing & Dispatch

• Timeline: All orders are processed and packed within 1–3 business days (excluding weekends and public holidays).

• Confirmation: As soon as your order leaves our warehouse, you will automatically receive a shipping confirmation email containing your tracking link.

⏱️ Estimated Delivery Times

Delivery windows begin once the package has been shipped. Please locate your region below for estimated transit times:

Destination	Estimated Delivery Time
United States	4–7 Business Days
Australia	4–9 Business Days
United Kingdom	5–9 Business Days
Canada	6–9 Business Days
Europe	6–12 Business Days
Rest of the World	6–12 Business Days

> Please Note: Delivery timelines are estimates. Shipments may occasionally face delays due to customs clearance, local carrier bottlenecks, severe weather, or high-demand promotional seasons.

🚚 Shipping Costs & Tracking

• Rates: Shipping fees are calculated dynamically at checkout based on your delivery location. Keep an eye out for exclusive free shipping campaigns during special promotional events.

• Tracking Updates: Please allow 24–72 hours from receiving your tracking email for the carrier's system to update with live location data.

⚠️ Order Modifications & Address Accuracy

• Changes & Cancellations: You can modify or cancel your order within 12 hours of purchase, provided it has not yet entered processing or fulfillment.

• Address Accuracy: Please double-check your shipping address at checkout. We are unable to cover or replace packages delivered to an incorrect or incomplete address provided during checkout.

🛂 Customs, Duties & Taxes

International shipments may be subject to import taxes, customs duties, or regional fees levied by your local destination authorities. These external charges are the sole responsibility of the customer and are not included in our checkout total.

🔍 Delayed, Lost, or Split Shipments

• Split Shipments: To get your items to you as fast as possible, orders containing multiple products may occasionally ship in separate packages. You will receive a unique tracking number for each package if this occurs.

• Support: If your tracking stops updating unexpectedly, or is marked "Delivered" but you haven't received it, please contact our support team within 7 days of the notice so we can immediately launch an investigation with the carrier.